debalbanerjee.com

Shipping & Delivery policy

For physical products

Shipping:

  • Debalbanerjee.com items are shipped from Kolkata, India, and thus may have a much lengthier shipping period depending on the destination.
  • Delivery charges can differ as per the destination and quantity of products.
  • Item will be dispatched from our warehouse within 2 working days from the day of order.
  • Within India, customers can expect the package at the doorstep from 7-10 days of distach.
  • For international delivery, it may take 14-20 working days from the day of dispatch.
  • Shipping time may vary as per circumstances.
  • For any inquiry, please feel free to contact us.
  • For any quiry contact:   info@debalbanerjee.com

Customs Fee:

Global clients must pay taxes on products, and products may be held until they do so. Debalbanerjee.com tries to keep rates low for international customers, but some countries will need customs fees to be paid.

Return Policy:

  • If you notice unsealed packages, please do not receive the shipment and return it from the doorstep. Once it’s accepted, Debalbanerjee.com will not be responsible for further issues.
  • If you notice any damaged product after unfolding the Saree, take the photo of the item and bill, forward us within 24 Hours of delivery. Debalbanerjee.com will consider and evaluate the issue before reimbursing the payment.
  • If you find any dissimilarity with the displayed image on the website with actual product received, then you can ask for an exchange get the product you ordered. Debalbanerjee.com will be liable to change the item if you find any dissimilarity with the displayed image on the website, but payment will not be reimbursed.
  • In case of Ready-made Garments Please Make your purchase after having a detailed look at size guide. If you still feel that it not fits you then please let us know within 2 working days. We can replace it with your size with the same design garment or you can take same value product in
  • Please note that return and refund is not valid for product purchased with discount if it dont have any manufacturing defect.

Address Problems:

This may sound startling, but sometimes customers put the wrong address at the time of placing orders. In these situations, the product may come back or can be delivered somewhere else. Debalbanerjee.com is not able to control such kind of situation.

Contact Number Problem:

Please make sure you are available on the number you have provided. If you miss several calls and product returns to us. We are not liable for this inconvenience. We can send it again after adding extra shipping cost


Digital Product Delivery Policy

Overview

Our digital product delivery policy outlines how we deliver and fulfill digital products to our customers. Please read this policy carefully to understand the terms and conditions related to digital product delivery.

Delivery Process

  1. Instant Download: Upon successful payment, you will receive an email containing a link to download your digital product. You can also access the download link directly from your account on our website.
  2. Access Codes or Licenses: For software, apps, or other digital products requiring access codes or licenses, you will receive these details via email or within your account dashboard.

Delivery Time

  • Instant Delivery: Most digital products are available for download immediately after purchase. However, please allow a few minutes for processing.

Refunds and Returns

  • No Refunds: Due to the nature of digital products, we do not offer refunds once the product has been downloaded or accessed.

Customer Support

  • If you encounter any issues with your digital product delivery, please contact our customer support team at info@debalbanerjee.com.

License and Usage

  • Our digital products are for personal use only. Redistribution, resale, or unauthorized sharing of digital files is strictly prohibited.

Security

  • We take security seriously. Our digital product delivery system is designed to protect your information and ensure a safe download process.

Contact Information

If you have any questions or need assistance regarding digital product delivery, please reach out to us at info@debalbanerjee.com.

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